Delete your Feloosy account

You can request deletion inside the app or from this page if you no longer have access to it. The request covers your account and associated personal data.

Option 1 — in the app

1. Open Feloosy and sign in.
2. Open Settings → Security & privacy → Privacy.
3. Select Delete account and confirm.

This immediately disables account access and signs the device out while the deletion request is processed.

Option 2 — request deletion on the web

Email the public Feloosy support address below. If your account has an email identity, send the request from that address. Otherwise include the Feloosy user ID shown in the app if you still have it. We may ask for additional, limited information to verify ownership.

Never send your password, verification code, bank SMS, card number, or other financial details by email.

What is deleted

• Your Feloosy profile, sign-in identities, sessions, devices, and consent history.
• Your accounts, transactions, balances, budgets, bills, installments, commitments, savings information, investments, and other financial records.
• SMS-derived sender, recipient, payee, merchant, contact-like, and message-linked information.
• Receipt records and stored receipt images, voice-command records, assistant content, notification registrations, and other user-generated content associated with the account.

What may be retained

Limited security, fraud-prevention, legal, regulatory, or audit records may be retained or anonymized where required. They are no longer used to provide an active account. If any data must be retained, our response will explain the category, reason, and applicable retention period.

Processing and confirmation

We will acknowledge the request, verify ownership where necessary, process deletion or anonymization, and confirm when it is complete. If we cannot identify the account safely, we will explain the minimum additional information needed.

For more information, read the full Feloosy Privacy Policy.